Return Refund and Exchange Policy

Thank you for shopping with us! At Stylecraft Bean Bags, we take pride in delivering high-quality bean bags to our customers. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

  • You may return a product within 7 days of receiving it, provided it is unused, in its original condition, and in the original packaging.
  • To initiate a return, please contact our customer support at +91-9355379566 or email us at return@stylecraft.in, with your order number and reason for return.
  • Return shipping costs will be the responsibility of the customer unless the return is due to a defective or incorrect item sent by us.

Non-Returnable Items

  • Used, damaged (not due to transit), or customized bean bags are not eligible for return.
  • Bean bags without original packaging or tags will not be accepted.

Refunds

  • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed within 7-10 business days, and the amount will be credited to your original method of payment within 7-10 business days.
  • Shipping fees (if any) are non-refundable unless the return is due to our error.

Damaged or Defective Products

  • If your bean bag arrives damaged or with a manufacturing defect, please contact us within 48 hours of delivery with photographs and details of the issue.
  • We will arrange for a replacement or full refund at no additional cost to you.

Cancellations

  • Orders can be cancelled within 24 hours of placing the order. Once the item is dispatched, cancellations will not be accepted.

Exchanges

  • We offer exchanges for bean bags if you receive a defective, damaged, or incorrect product.
  • You may also request an exchange for a different color or size within 7 days of delivery, provided the item is unused and in original condition.
  • Exchange requests are subject to availability of the requested item.
  • In case of a voluntary exchange (e.g., for color or size), two-way shipping charges will be applicable and must be paid by the customer.